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Pet Policy

welcome furry VIPs (Very Important Pet) to our CHÂTEAU

We recognize that your pet is a member of your family and it is why we are pleased to welcome furry VIPs (Very Important Pet) to our accommodations.

SERVICES & AMENITIES PROVIDED

During your stay, we are happy to provide a food bowl and metal cage, upon availability. You can enjoy walking on site on our 4.7 km trail or hiking nearby at Kenauk Nature. Please note that your dog needs to be on a leash.

CLEANING FEES

There is a daily cleaning charge per room, per night for a maximum of two pets of $55 plus taxes to ensure that future guests with allergies have no problems after your departure. No charge will apply for service dogs. 

Also, did you know that a part of the profits collected from the pet fee ($5) is donated to Canadian Guide Dogs for the Blind, the foundation from which come our canine ambassadors Bello & Vic? Learn more about our canine ambassadors.

RULES TO FOLLOW DURING YOUR STAY

For the safety and comfort of all our guests, you are kindly requested to follow some simple rule during your stay with your pet:

  • Please keep your pet on a leash on the hotel grounds at all times.
  • Please, pick up after your pet.
  • Pets are not allowed in the lobby, restaurants, bars as well as at the aquatic center and health club.
  • Pets must be in a cage when unattended in the room. Should we receive guest complaints of barking or crying, we cannot keep your pet on the property.
  • Please do not approach the designated dog sledding area with your pet.

PET SERVICES CLOSE BY

Hawkesbury Veterinary Hospital
1075 McGill Street, Hawkesbury, ON
K6A 1R6
613 632 5927
Toutounet Pet Grooming
2827 Route 148, Grenville-sur-laRouge, QC J0V 1B0
819 242 9797

PLAN YOUR FAMILY HOLIDAY

CONTACT US
Create your most memorable vacation in Montebello with the assistance of our Fairmont Concierge team. Please contact our team via MontebelloConcierge@fairmont.com or at 819 423 6341.

VIEW ALL SPECIAL OFFERS
Get away to the magnificent historic log château of Fairmont Le Château Montebello and get ready for a one-of-a-kind and unforgettable holiday! View our Best Resort Offers.

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ALL SAFE AND WELL
As always, caring for you is our top priority. Our elevated health and safety protocols are there to ease your mind and keep you safe. Learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees. See our safety protocols

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